At Apex, we specialise in providing advanced telephony solutions using 3CX technology, tailored to meet the needs of your organisation. Our services include integrating 3CX with your existing MIS systems, such as Arbor, to ensure seamless communication and efficient management. We offer highly cost-effective and scalable solutions, charged based on simultaneous calls rather than per user, allowing for flexible and budget-friendly options.
Our team is experienced in customising 3CX systems to include a wide range of features, ensuring that your telephony setup meets your specific requirements. We also assess your current infrastructure to identify any necessary upgrades, ensuring optimal performance and reliability.
We start with a comprehensive fact-finding call to understand your school’s current communication setup and specific requirements. This approach is typically sufficient to determine whether any infrastructure upgrades, such as additional cabling or Power over Ethernet (PoE) capacity, are needed for the 3CX system. For more complex setups, a site survey can be arranged if necessary.
Our aim is to provide a telephony solution that meets your needs, including features like voicemail, call queuing, and automated attendants. The 3CX system is highly customisable, and our technical engineers can facilitate almost any feature you require, whether from your current system or one offered elsewhere.
Our Telephony Services
We start with a comprehensive fact-finding call to understand your school’s current communication setup and specific requirements. This approach is typically sufficient to determine whether any infrastructure upgrades, such as additional cabling or Power over Ethernet (PoE) capacity, are needed for the 3CX system. For more complex setups, a site survey can be arranged if necessary. Our aim is to provide a telephony solution that meets your needs, including features like voicemail, call queuing, and automated attendants. The 3CX system is highly customisable, and our technical engineers can facilitate almost any feature you require, whether from your current system or one offered elsewhere.
Based on the details gathered, we will design a 3CX solution tailored to your school’s specific needs. The 3CX system is both cost-effective and scalable, licensed by simultaneous calls rather than per user, making it ideal for schools managing tight budgets. The system integrates seamlessly with your existing infrastructure and can include essential features such as call recording, extension management, call forwarding, and voicemail-to-email. If there are specialised features from your existing system that you need, our engineers will ensure these are incorporated into the new solution.
Our 3CX certified engineers will manage the installation of your 3CX system with minimal disruption to your school’s daily operations. Whether it involves upgrading infrastructure, deploying new handsets, or integrating additional features, we ensure a smooth setup that works with your current system. The 3CX platform supports a wide range of features such as call conferencing, hot-desking, and remote access, and can be tailored to include almost any feature required by your staff, ensuring effective communication regardless of their location.
Once your 3CX telephony system is up and running, Apex offers comprehensive ongoing support. Our maintenance packages are scalable and tailored to your needs. Our experienced technicians can assist with day-to-day troubleshooting, remote management, and system updates. The 3CX system is highly flexible, and our engineers can integrate any additional features you may need over time, ensuring your telephony system remains effective and efficient. Key functionalities such as call logs, performance reports, and voicemail management are included to keep your communications running smoothly.
Why Choose Apex Network Solutions for Telephony?
With a deep understanding of the education sector, we tailor our telephony solutions to address the specific needs of schools. We know the importance of reliable and efficient communication in an academic setting.
We provide telephony solutions that are customised to meet the unique requirements of your school. From small schools to large universities, we design systems that fit your specific needs and budget.
Our solutions are designed to be cost-effective, providing high-quality communication tools while helping you manage and reduce operational costs. We work with you to find the best value for your investment.
